WHY WE MISS MAJOR MARKET SHIFTS
There’s a taxi company in my town that I refer to as Rabid Taxi. They earned that name after one really bad experience with one of their drivers. I had a work trip to present our virtualization strategy to customers in Ottawa and I was taking the train. I called for a cab, and when the driver picked me up, he offered me a flat rate to the station and we agreed on $25. I told him...